EMT Practice Test

1. Question Content...

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Question1: You want to engage business and IT resources to review the working models. What best practice helps accomplish this objective?
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Question2: A government application provides field placeholder values to help users enter the correct dat a. The Design Lead has asked you to increase the font size on all field placeholder value components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?
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Question3: A case stage can be ____________.
(Choose two.)
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Question4: Tom Jones' request for a credit card dispute is an example of which of the following?
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Question5: A fully stated requirement with no missing information is ____________.
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Question6: What can the application menu in the Designer Studio be used for?
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Question7: A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Verification, when is the status of the case set to Pending-Verification?
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Question8: You have added a page list property named Dependents to a view in the Case Designer. This page list contains the property .Relationship. You want to display the list in the view and populate a field with the default value of Not Applicable.
How do you configure the pySetFieldDefaults data transform to meet this requirement?
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Question9: A _____________ rule allows us to set a property value automatically, whenever an input value changes.
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Question10: You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

The requirement changes to allow the parent case to continue before the child cases resolve. How do you configure the Wait steps for this requirement?
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Question11: Rulesets are used primarily for:
(Choose Three)
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Question12: Select each application design requirement on the left and drag it to the appropriate design approach on the right.

Solution:

Determine whether the given solution is correct?
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Question13: A customer views a product available in multiple color options. The customer must select only one color for each product.
Which UI control allow a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?
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Question14: Which two of the following are benefits of following Pega, guardrails?
(Choose Two)
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Question15: Select and move the Business Architect tasks to the Journey Centric Development project order column and place them in the correct order.

Solution:

Determine whether the given solution is correct?
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Question16: Which is a benefit of using multi-step forms?
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Question17: To meet this requirement you need to set the ___________ in the service level to 5 days.
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Question18: You are configuring a declarative network that contains eleven declare expressions to calculate the interest rate for a home mortgage. For example, the target value Property Tax Assessment is used as a source value when calculating the Assessed Property Value. The declare expressions use target values from other expressions to calculate their target values.
The field that displays the interest rate appears on the approval form. To improve performance, how can you reduce the number of calculations?
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Question19: Which statement best describes the behavior observed when running a flow in draft mode?
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Question20: Case life cycle design is a model to ______________ and _______________.
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Question21: Consider the following scenario: A customer files a fraud complaint. The complaint is investigated by a customer service agent.
- The customer service agent may request additional information from the customer.
- The merchant is notified and given 15 days to dispute the fraud claim.
- If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted to the account.
- If the fraud claim is rejected, the customer is notified and given 15 days to respond.
Select the case life cycle design that follows the guidelines for identifying and naming stages.

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Question22: An application includes the property .Employee.Dependent(2).DateOfBirth. The property mode of
.Dependent(2) is a___________________.
(Choose One)
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Question23: A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you configure the report definition?
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Question24: A form lists a group of recreational activities users can select when booking a vacation. One column lists the activity name, a second column provides the check box for activity selection, and a third column displays a thumbnail image of the activity. When viewed on a small screen, you do not need to display the images.
What three configuration steps would you take to support this requirement?
(Choose Three)
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Question25: When completing a new rule form, the "Apply To" field represents what?
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Question26: A requirement defines what an application must do or satisfy to meet one or more ________?
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Question27: When developing the initial entity relationship diagram, it is not necessary to document standard case data such as _____, _____, and _____ as Pega automatically creates and updates these data elements for us.
(Choose three.)
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Question28: In which of the following situations would you use a data transform?
(Choose Two)
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Question29: Which two situations require a data type?
(Choose Two)
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Question30: An application references a data element found in the Work- class. How is this rule inherited by the application?
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Question31: Consider the following user story: As a customer, I want to the able to cancel an open service request at any time. Select the configuration option that satisfies the user story.
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Question32: Which of the following scenarios leverages case life cycle design?
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Question33: An accident claim case creates a vehicle claim case for each vehicle involved in an accident. Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved?
(Choose Two)
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Question34: A prospective employee must pass a criminal background check before receiving an offer. When would you add a decision point to the workflow process?
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Question35: Key Performance Indicators (KPIs) are used to ______________.
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Question36: Which requirement is best implemented using a Wait step in a case?
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Question37: Which statement best describes how a service level affects the urgency value of an assignment or a case?
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Question38: Consider the following scenario: An employee submits a request to purchase equipment. The request is sent to the manager for review. If approved, the request is forwarded to the Fulfillment department.
How do you name the step where the request is sent to the manager?
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Question39: When routing to a Work Queue, an assignment remains in the queue until it is selected by an operator.
When selected, the case _____________.
(Choose One)
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Question40: In an insurance application, a claim case records the items of loss. Given the property reference Item 0f Loss(1).Description, itemOfLoss is a ______.
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Question41: In an insurance application; a claim case records the items of loss. Given the property reference
.ItemOfLoss(l).Description, .ItemOfLoss is a___________________________ Response:

Question42: In a purchase order case the vendor assigned might not respond to a customer's query in the desired amount of time required by policy. The vendor must respond within the time required according to policy. Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifies two of the following options.
(Choose Two)
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Question43: An experienced Pega business architect can apply their expertise __________.
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Question44: A candidate's language skills are captured in a candidate case. What type of property is used to capture the candidate's language skill if the property reference is .Language(Spanish)?
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Question45: You have a requirement to add a bank routing number field to a view. Routing numbers must contain nine digits. How would you configure the field to support this requirement?
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Question46: Your organization has a standard loan request report that contains columns for loan ID, loan officer, work status, and a loan creation date. A manager requests a report that includes only loans created in the previous quarter and do not have a status of New.
How would you configure the report filter to support this requirement?
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Question47: A customer refund case type requires an auditor to receive an email if the refund is greater than twice the price of the item. Which participant role do you select to configure this requirement?
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Question48: Which two of the following use cases do you implement by using one or more calculated fields?
(Choose Two)
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Question49: Consider this scenario: A new Expense submitted and must be reviewed. The assignment urgency and the initial urgency values are both set to 10. The SLA starts when the assignment is created.
It the goal elapses and the assignment is not yet completed, the assignment urgency is Increased by 10.
If the deadline elapses and the assignment is not yet completed, the assignment urgency increases by
10. If the passed deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10.
In the Answer Area, select the urgency for each milestone.

Solution:

Determine whether the given solution is correct?
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Question50: Apartment tenants submit maintenance requests that specify their name, address, request type, and request description. The apartment management company often receives multiple requests from a single address about the same issue.
The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart. Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal?
(Choose Three)
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Question51: An application will use a data page to store user preferences. This page needs to be available to all the cases associated with a single end user. The most appropriate scope for this data page is
________________.
(Choose One)
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Question52: In a purchase order application, you have been asked to add an order total field that is used on multiple forms in the application. You want to make sure that whenever the input values change, the order total changes on all the forms.
Which two of the following are reasons would you choose to use a declare expression rather than a data transform to calculate the value?
(Choose Two)
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Question53: How do you configure an action set on a button to clear user selections and then review the previous actions on the case?
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Question54: Choose two use cases that require the configuration of conditional paths within the case type.
(Choose Two)
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Question55: You are configuring a standard email to automatically be sent to loan applicants informing them that their loan has been approved. The requirement states that the email must include values for the applicants name, the loan office, and the loan amount.
The email must also include content stating the loan's terms and conditions, which is regularly updated.
The content is in a paragraph rule shared by other standard emails throughout the organization.
How would you configure your email?
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Question56: Expense report processes require travel expense assignments be routed to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user?
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Question57: In the following partial case life cycle, a manager must contact a job applicant to schedule an interview.
The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.
To meet this requirement, you apply a goal and deadline to the _______.

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Question58: After an auto accident claim is submitted, a claims adjuster is assigned to the case. The claims adjuster reviews the policy of the claimant to verify coverage. The claims adjuster then begins an accident investigation.
If the claim is denied, an appeals process is initiated. When the investigation is complete, a determination of fault is made, and then the accident claim is settled.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

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Question59: What two items should a developer configure before delegating a rule?
(Choose Two)
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Question60: Select the two correct statements about work items in Agile Workbench.
(Choose Two)
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Question61: In a job application case for a call center position, all customer service agents must speak English, but positions for Spanish, French, and German speakers are also available.
During the interview process illustrated below, the Conduct Interview assignment task must be routed to an interviewer who speaks the same language as the applicant.
What is the best way to design routing so the correct interviewer is assigned the task?

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Question62: Drag the case type or data type name to the appropriate location in the data hierarchy.

Solution:

Determine whether the given solution is correct?
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